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Telcos flag county taxes, illegal internet as threats
Counties in the Coast and Mount Kenya regions have emerged as hotspots for illegal internet service providers, a new investigation by the sector regulator reveals.
Telecommunication companies in Kenya have flagged high levies by county governments and illegal internet service providers as the biggest threat to their operations, turning the spotlight on the State amid hurting revenues.
A report by the Communications Authority of Kenya (CA) shows that counties are charging upwards of Sh200,000 per year to allow Mobile Network Operators (MNOs) to set up a single communication mast, woes that have been compounded by revenue leaks to illegal players keen to tap the market in the fast-growing demand for internet.
Demand for internet has been on a steady rise over the years amid the increased popularity of remote working, e-commerce, online learning, and streaming of television programmes.
Most of the MNOs have felt the hit on their revenues given that they have not managed to deepen earnings from other streams like mobile money. This excludes Safaricom, whose steady profits are largely driven by M-Pesa.
“Licensed operators cited the high cost of levies being charged by the County governments for erecting masts, up to (up to Sh200,000 annually to be paid to counties), and a fixed charge per metre of fiber laid as contributing to increasing high costs of doing business,” CA says in the latest report.
Telcos are the latest industry to decry the steep and numerous levies that counties charge, unnecessarily increasing their operational costs which in turn affects their bottom line and retail prices of products. The firms are also required to pay license fees to CA and other regulatory agencies.
CA requires Safaricom, Airtel, and other MNOs to set up a specific number of mobile phone masts in sub-locations, meaning that the higher the target the more they pay in levies to counties.
For example, CA directed Safaricom to install 550 such masts and Airtel 102, translating to Sh110 million and Sh20.4 million respectively in levies alone.
The steep levies come even as the companies grapple with a proliferation of illegal players buying internet from the licensed players and in turn reselling it to customers at lower prices. The vice is prevalent in informal settings and last-mile areas where the licensed players are struggling to penetrate.
Counties in the Coast and Mount Kenya regions have emerged as hotspots for illegal internet service providers, a new investigation by the sector regulator reveals.
These entities typically purchase bandwidth from licensed providers and resell it to end users without securing regulatory approval.
An investigation operation by CA across 15 counties uncovered 132 illegal ISP operators. More than half of these were located in seven counties within the Coast and Mt Kenya regions.
Mombasa and Kwale counties were found to host the highest number of illegal ISP operators at a combined 38. Kilifi followed with 12, while Meru, Embu, Kirinyaga, and Nyeri had a combined total of 23. Other affected counties included Nakuru and Narok (17), Nairobi (13), Machakos and Kajiado (12), Makueni and Taita Taveta (9), and Kiambu (8).
“Licensed internet service providers cited unfair competition and the loss of clients to illegal operators,” the CA stated in its latest compliance report for the technology and communication industry for the year ending December 2024.
“They also reckoned it was difficult to identify illegal operators since a number have moved to provide services using fiber networks, as opposed to wireless technologies, where it was easier to detect transmitting masts and antennae”.
CA said that it would deepen collaboration with Kenya Power as part of weeding out the illegal internet service providers. The Fibre-to-the-home of the telcos runs on the network of Kenya Power.
→ jmutua@ke.nationmedia.com
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