The Nairobi Hospital plans to establish five medical centres across the country to boost access to medical care, its Chief Executive Officer has said.
In its mid-term strategy, the hospital will focus on Kisumu, Mombasa, Meru, and Nanyuki counties, marking a shift away from its traditional, Nairobi-centric operations towards a decentralised, patient-focused model that aligns with Kenya’s devolution agenda.
In an interview with the Business Daily, the Chief Executive Officer of Nairobi Hospital, Mr Felix Osano, explained that the expansion would follow a hub-and-spoke strategy, with the Upper Hill facility serving as the central hub for specialised treatment.
“We are looking at regions where demand is growing and where patients often have to travel long distances for quality care. By going to them, we save them time, reduce healthcare costs, and ensure continuity of care,” said Mr Osano.
Nairobi Hospital's spoke facilities are already operational in areas such as Karen, Gigiri, Galleria, Capital Centre, Southfield Mall, and Kiambu. These facilities offer services including radiology, dialysis, chemotherapy, and minor surgical procedures.
Through this initiative, Nairobi Hospital joins other leading private healthcare providers that have embraced regional expansion. Aga Khan University Hospital, a pioneer in this model, now operates over 50 medical centres nationwide, including in Kisumu, Eldoret, Nyeri, and Mombasa.
MP Shah Hospital has opened four satellite clinics in Nairobi and is considering additional sites in other counties. Mater Hospital operates over 10 outpatient centres in areas such as Thika, Embu, and Eastlands.
This trend reflects growing confidence in devolved healthcare markets and increased competition to serve the expanding middle classes outside of Nairobi.
The hospital is also positioning itself as a key player in medical tourism, attracting patients from South Sudan, Uganda, Rwanda, and Malawi.
“There’s no reason why patients from the region should have to travel to India for services that we can provide just as well here,” said Mr Osano. “We want to be part of how Kenya is marketed globally — not just for safaris and beaches, but for medical excellence.”
The hospital's financial performance has shown a steady rebound, with revenues rising from Sh9.95 billion in 2020 to Sh12.2 billion in 2023, according to official data.
